Please review the size information provided on the product page before placing your order. We recommend comparing the listed measurements with a similar item you already own.

If you are between sizes, carefully review the measurements before making your selection.

Orders are generally processed within 2–3 business days, Monday through Friday.

After processing, estimated transit time is 4–9 business days.

The estimated total delivery time is therefore 6–12 business days.

Delivery times are estimates and may occasionally be affected by carrier delays, severe weather, holidays, or other circumstances outside our reasonable control.

Yes. Laura & Lucy offers free standard shipping on eligible U.S. orders, with no minimum purchase required.

Yes. Eligible items may be returned within 30 days of delivery.

Items must meet the conditions described in our Return & Refund Policy, including being returned in their original condition where applicable.

For standard returns, the customer is responsible for return shipping costs. We do not charge a restocking fee.

Please contact us before sending any return so we can provide the correct return instructions and return destination.

Please contact us as soon as possible at info@lauraandlucy.com .

Include your order number, a description of the issue, and clear photos where applicable.

We will review the issue and provide an appropriate solution. If the issue is our responsibility, we will cover the applicable return shipping costs.

When tracking is available, tracking information will be provided after your order has shipped.

Please note that it can take some time after shipment confirmation for the carrier's tracking system to display its first update.

We accept eligible major credit cards including Visa, Mastercard and American Express.

Apple Pay, Google Pay and Shop Pay may also be available to eligible customers during checkout.

All prices on our U.S. store are displayed and processed in United States Dollars (USD).

You can contact our customer support team by email or phone.

Email: info@lauraandlucy.com
Phone: +1 (307) 317-8052

Monday – Friday: 9:00 AM – 6:00 PM ET
Saturday & Sunday: Closed

We aim to respond to customer inquiries within within 24 hours.